Skip to content
'A Day in the Life' with Head Concierge of Collins Square

'A Day in the Life' with Head Concierge of Collins Square

Author: Collins Square

Date: 1st Oct 2020

‘A day in the life’ is a new monthly interview series where we take some time to get to know some of our precinct community. This month we speak to Sylvia, Head Concierge at Collins Square.

1. What does a typical day look like in the life of a ‘Head Concierge’?

2. What do you enjoy most about your role?

I love helping people and every day is different at Collins Square. The visitor interaction is what I enjoy most. I love guiding my team and am very passionate about my role and I hope this may rub off on to them.

3. What’s the best piece of advice you have ever been given?

I was once told, “there is never a dumb question” and I always think of this when asked directions or information from people, as nothing is black and white and people usually ask a question because they need help.

Also “treat people as you would like to be treated”. I know from experience “please, thank you and a smile” can make someone’s day.

4. What is your favourite aspect of Collins Square?

My favourite aspect of Collins Square is the size and design. It is unique. The precinct is like a mini city within itself, but is structured and friendly the minute you walk through any of our doors.

Do you know someone interesting who would love to participate in our interview series? Get in touch with